AI Products & Platforms

Support Ticketing System for Software Products

A support ticketing system embedded in software products

A support ticketing system designed to live inside software products.

The problem

Users need an easy way to report issues from within the software they use, and teams need to track them to resolution.

The approach

A ticketing system embedded in software products, so issues are raised, tracked and resolved in one place.

The outcome

Built-in support for software products, from first report to resolution.

In detail

Designed and built a support ticketing system to be used inside software products, giving users a way to raise issues and teams a way to track and resolve them.

Built with

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By Kanishka Ranaweera, PhD, Machine Learning Engineer in Melbourne, Victoria, Australia. hello@kanishkabuilt.me